FAQ

You might find the answer to your question on this page. Otherwise write to us here

Yes! A photo you took with your cell phone can make an excellent canvas!

If your photo is not of high enough quality, our system will notify you.
plus, a member of our team inspects each photo before printing.

If your image has errors or looks blurry, we'll contact you before we prepare your canvas!

EVEN BETTER ! We have a satisfaction guarantee.
If you don't like your canvas, you can return it to us and we will give you a full refund!

If you want to know how to assess the quality of your canvas yourself. your photo, CLICK HERE

Currently we offer 8 standard sizes: 8x12, 12x18, 20x20, 18x24, 20x30, 30x30, 24x36, 30x40.

We also have over 36 printing options in extra large sizes!

If you would like to get another format, please write to us at the following address: info @ olekacanvas.com

5 to 7 working days depending on the region and the time at which you placed your order.

We ship all our packages in express mode.
Don't worry, you will receive your canvas very quickly!

If your canvas doesn't '' fit '' over your sofa, that's okay!

We offer free return on all orders in Canada!

Contact our customer service at the following address: info @ olekacanvas.com within 60 days maximum after purchase.

We will explain the simple procedure to you & quick for the return of your items.

Upon receipt of your order, we will offer you a boutique credit equal to the value of the returned items in addition to the shipping costs paid.

Finally, you will be free to use your credit to select the item that suits you on our online store.

As a first step, make sure that the address entered in the sending confirmation email is correct.

If your address is correct and the delivery times are correct. largely exceeded (more than 14 working days), you can contact our customer service at the following address: info @ olekacanvas.com and we will find a solution.

We offer a 60 days quality guarantee on all our canvas. If you notice a manufacturing defect when you receive your package or if it was damaged during transport, write to us at info@olekacanvas.com and we'll send you a new canvas free of charge as soon as possible!

All of our canvases are proudly printed and assembled in Quebec.