All Canvases Oleka Canvas are covered by our 30 day warranty policy..
If you wish to change the model, size or frame selected, you simply have to pay the full shipping cost.
You can write to us at the following address for details: firstname.lastname@example.org
If your product breaks in transit or shows signs of manufacturing defects, you can write to us at email@example.com and our team will exchange your canvas for free.
The product exchanged under our cover must be the same model as the original order.
Exchanges (if applicable)
Oleka Canvas will replace items free of charge if they fall under the warranty policy, or if they are defective or damaged upon receipt. If you need to exchange it for the same item, email us at firstname.lastname@example.org.
Please note that products made with custom images are not exchangeable or refundable.
N.B.: Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund. Shipping costs vary depending on the size of the canvas and the delivery location.
By purchasing a custom product with their own image, the customer agrees to hold all rights to use the image(s) submitted. Oleka Canvas is not responsible for images submitted with trademarks or the intellectual property thereof. The customer is solely responsible for the rights to the submitted images.